Conditions d'utilisation

Hello and welcome to Ambayce Family! We’re thrilled to have you here. These Terms of Service (“Terms”) outline how we operate our marketplace, what you can expect from us as well as your rights and responsibilities. By accessing or using Ambayce, you’re agreeing to these Terms. If you have any questions or concerns, don’t hesitate to reach out at info@ambayce.com.

1. Our Marketplace

1.1. What We Do

Ambayce is a vibrant platform where sellers offer a wide range of products and customers can discover and purchase unique items. We’re here to connect you with great products and make every shopping experience delightful. Our goal is to provide an excellent experience for both buyers and sellers.

1.2. Updates

We may update these Terms occasionally to better serve you. We’ll always post the latest version on our website, so you’re in the loop. Your continued use of Ambayce means you agree to these updates.

2. Your Account

2.1. Getting Started

To make the most of Ambayce, you might need to create an account. We ask for accurate, current and complete info during registration and to update it if necessary, so we can provide the best experience possible.

2.2. Your Responsibility

Keep your account details safe and let us know right away if you think someone is using your account without permission. Your security and privacy are very important to us!

2.3. Eligibility

You need to be at least 18 years old or have permission from a parent or guardian to use Ambayce.

3. Shopping with Us

3.1. Products Listings

Our sellers are responsible for the accuracy and completeness of their product listings, including descriptions, prices, and availability. We strive to ensure everything is accurate, but we cannot be held responsible for any inaccuracy. If you notice something amiss, please let us know so we can address it!

3.2. Making a Purchase

When you buy from Ambayce, you’re making a deal directly with the seller. We’re here to help facilitate, but the actual transaction is between you and the seller. We're not responsible for issues that arise between buyers and sellers. However, we are dedicated to providing you with the best possible experience, so we do our utmost to avoid any problems!

3.3. Payment

We use secure third-party payment processors to handle your transactions. Rest assured, we don’t have access or store your payment information.

4. Returns, Refunds and Exchanges

4.1. Our Promise

We want you to be happy with your purchase. If you need to return something, our return and refund policy is designed to make things as smooth as possible. You can find all the details on our website.

4.3. Need Help?

If you run into any issues with returns or refunds, contact our customer service team at returns@ambayce.com, and we’ll work with you to sort it out.

5. How to Use Our Marketplace

5.1. Do’s and Don’ts

We want everyone to have a great experience on Ambayce. So please do not engage in unlawful, fraudulent, or harmful activities. This includes posting false information, infringing on intellectual property rights, or disrupting the marketplace. Your content should be helpful and respectful to everyone.

5.2. Your Content

You are responsible for the content you post, including reviews and comments. By posting, you give us permission to use and share that content. We appreciate your input and strive to make Ambayce better for everyone.

6. Intellectual Property

6.1. Our Creations

All content and materials on Ambayce, including trademarks, logos, and software, are owned by Ambayce or its licensors. Please don’t use, copy, or distribute any of this content without our permission.

6.2. Respecting Others

Respect the intellectual property of others as well. If you believe your content has been infringed upon, please let us know.

7. Disclaimers and Limitation of Liability

7.1. Disclaimer

We aim to provide a fantastic service, but we can’t guarantee everything will be perfect all the time. Ambayce is provided “as is” and “as available” and we can’t promise everything will be error-free.

7.2. Limitation of Liability

To the maximum extent permitted by law, we’re not liable for indirect or unexpected damages that might arise from using Ambayce. Our goal is to provide a great experience, and we’re here to support you if issues arise.

8. Indemnification

If something happens because of your actions on Ambayce, you agree to indemnify and hold harmless Ambayce from any claims, liabilities, losses, damages, and expenses arising from your use of the marketplace or violation of these Terms. We’ll support you in any way we can, but we ask for your cooperation if issues arise.

9. Legal Matters

9.1. Governing Law

These Terms are governed by the laws of France.

9.2. Dispute Resolution

If we ever have a disagreement, we’ll work together to resolve it through arbitration in Paris, France. We’re committed to finding a fair solution.

10. Ending Our Relationship

We hope it never comes to this, but if we need to, we can suspend or end your access to Ambayce if you violate these Terms. We’ll always strive to communicate openly and resolve any issues amicably.

11. Get in Touch

If you have any questions or need assistance, we’re here for you. Contact us at info@ambayce.com, and we’ll be happy to help. Our team is here to support you and ensure you have a wonderful experience with Ambayce.

Thank you for being part of the Ambayce Family. We’re excited to have you with us and look forward to serving you. We’re here to make your shopping experience enjoyable and memorable!

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